1. Who we are
Hasan Home Services & Renovations Ltd. is a residential renovation and construction company based in London, Ontario. This Privacy Policy applies to personal information handled through hasanprohome.ca and website inquiries sent to the company.
2. Information we collect
When you contact us or request an estimate, you may provide information such as:
- your name;
- phone number and/or email address;
- your preferred contact method;
- project location or city;
- project type and project description; and
- optional project photos that you choose to upload.
We ask only for information that helps us understand your inquiry, review the possible project scope, communicate with you, or operate and protect the website.
3. How we use information
Information submitted through the website may be used to:
- review and respond to your estimate request or other inquiry;
- contact you using the method you selected;
- understand the project scope, location, and requested services;
- prepare for estimate, scheduling, or project-planning discussions;
- maintain reasonable business records relating to the inquiry; and
- protect the website, prevent abuse, and troubleshoot technical problems.
We do not use an estimate request as automatic consent to add you to a general advertising or promotional mailing list.
4. Optional project photos
Project photos are optional and should be limited to images that are reasonably relevant to the renovation, repair, or construction work you want us to review. Please avoid uploading documents, faces, personal identifiers, or other sensitive information that is not needed to explain the project area.
When the website estimate form is activated, uploaded photos are transmitted with the estimate request so the company can review them. The website does not automatically publish those images as portfolio content. A project photo would be used publicly only through a separate content and approval process.
5. Cookies and technical logs
This website does not currently use advertising cookies or analytics tracking tools. The hosting environment may still generate routine technical records, such as IP address, browser or device information, timestamps, requested pages, and security logs, as part of normal website delivery, troubleshooting, and abuse prevention.
If analytics or other non-essential tracking tools are added later, this policy will be reviewed and updated as part of that implementation.
6. Sharing and service providers
We do not sell personal information. Information may be handled by service providers that support normal website and business operations, such as website hosting and email delivery providers, where reasonably necessary to provide those services.
We may also disclose information where required or permitted by law, or where reasonably necessary to protect legal rights, safety, security, or the integrity of the website.
7. Retention and safeguards
Personal information is kept only as long as reasonably needed for the purpose for which it was collected, normal business recordkeeping, dispute handling, security, or legal requirements. Retention periods can vary depending on the nature of the inquiry and whether it becomes an active customer project.
We use reasonable administrative and technical safeguards appropriate to the information we handle. No internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Access, correction, and your choices
You may contact us to ask about personal information we hold about you, request a correction, or ask a privacy-related question. Depending on the circumstances, some information may need to be retained where permitted or required by law or for legitimate business recordkeeping.
If you no longer want to receive optional promotional communications from us, you may ask us to stop. Communications that are necessary to respond to your request or manage an active project may still be sent where appropriate.
9. Privacy questions
Questions, access requests, correction requests, or privacy concerns can be directed to Hasan Home Services & Renovations Ltd.
We may update this Privacy Policy when the website, its forms, service providers, or privacy practices change. The current version will be posted on this page with its updated date.